Delaying promo pop-up boosts user engagement

Discover how delaying a promotional pop-up by 60 seconds led to a 7.9% increase in mobile conversion rates and enhanced user engagement.

Metric

Conversion rate

Lift change

+7.9%

Delaying promo pop-up boosts user engagement – Control screenshot

Control

Delaying promo pop-up boosts user engagement – Variation screenshot

Variation

If we delay the promo pop-up until a user has spent 1 minute on the page, then conversion rates will increase because users can build purchase intent without immediate interruption.

What We Changed

  • Delayed the pop-up to appear after 60 seconds on the page.
  • Reduced early interruptions for users.

Detailed breakdown

Conversion Rate

+7.9%

Revenue

+4.95%

Bounce Rate

+2.4%

Key Learnings

  • Delaying the pop-up helped users engage more deeply with content.
  • Users were less likely to dismiss the offer when timed later.
  • Improved timing led to increased conversions and revenue.
  • Reducing interruptions built user trust and intent.