Enhanced PDP layout

Discover how a redesigned desktop product page negatively affected user engagement and conversion rates, despite aiming for clearer layouts.

Metric

Conversion rate

Lift change

-6.0%

Enhanced PDP layout – Control screenshot

Control

Enhanced PDP layout – Variation screenshot

Variation

If we increase the PDP width and organize key purchase elements in a clear, structured layout around the CTA, then the conversion rate will increase because shoppers will have less friction finding and understanding how to complete their purchase.

What We Changed

  • Increased PDP container width.
  • Grouped and vertically aligned right-hand section elements.
  • Positioned the entire right-hand section above the fold.
  • Balanced visual spacing between product image and right section.

Detailed breakdown

Average Order Value

-9.3%

Conversion Rate

-6.0%

Revenue

-21.23%

Key Learnings

  • Increasing page width did not improve user engagement as expected.
  • Users may have experienced decision fatigue due to changes in layout.
  • The clear layout did not translate into higher conversion rates.
  • Balance between image and text elements may need reevaluation.