Shipping Banner with Info Modal

Discover how a shipping info banner increased user confidence and improved conversions by 4.7%. Explore the results of this impactful change!

Metric

Conversion rate

Lift change

+4.7%

Shipping Banner with Info Modal – Control screenshot

Control

Shipping Banner with Info Modal – Variation screenshot

Variation

IF we add a persistent, easy-access shipping info banner to the site, THEN the conversion rate will increase BECAUSE users will feel more confident about shipping and returns without needing to leave the shopping flow.

What We Changed

  • Added a shipping info banner at the top of the page.
  • Provided quick access to shipping details.
  • Included a drawer/modal with detailed information.

Detailed breakdown

Conversion Rate

+4.7%

Add-to-Cart Rate

+0.9%

Bounce Rate

-2.2%

Revenue

+1.71%

Key Learnings

  • Easy access to shipping info increased user confidence.
  • Reducing uncertainty improved conversion rates.
  • Visible shipping details reduced bounce rates.
  • Quick access to policies maintained user engagement.