Visual free shipping progress indicator

Discover how a free shipping indicator in the minicart can lead to a 9.2% increase in average order value. Explore the experiment details now!

Metric

Conversion rate

Lift change

-5.9%

Visual free shipping progress indicator – Control screenshot

Control

Visual free shipping progress indicator – Variation screenshot

Variation

IF we display the free shipping threshold in the minicart, THEN average order value will increase, BECAUSE users will feel motivated to add more items to unlock a visible reward.

What We Changed

  • Added a progress bar in the minicart showing proximity to free shipping.
  • Introduced dynamic messages based on cart total.
  • Implemented changes across all cart states.

Detailed breakdown

Average Order Value

+9.2%

Click-Through Rate

+6.7%

Revenue

+1.55%

Bounce Rate

-8.9%

Conversion Rate

-5.9%

Key Learnings

  • The progress bar encouraged higher cart values, reflected in the increased average order value.
  • Visual cues motivated users to engage more, improving click-through rates.
  • Reduced bounce rates suggest the feature kept users interested longer.
  • The added element might have distracted some users, leading to a decrease in conversions.